by Claudel Jean-Louis | Oct 29, 2026 | Uncategorized
A healthcare organization decides that 2027 is the year it moves more of its systems to the cloud. The decision is made, the budget is approved, and the project team gets a familiar question in its first meeting: so what goes first? There are two common instincts. One...
by Claudel Jean-Louis | Oct 27, 2026 | Uncategorized
Most organizations have an incident response plan. It was written carefully, approved, and saved in a shared folder. Since then, a few of the people named in it have changed roles, a vendor has been replaced, and at least one phone number no longer works. Nobody has...
by Claudel Jean-Louis | Oct 26, 2026 | Uncategorized
In financial services, IT change management is one of the areas examiners test most consistently, and one of the areas where findings come back year after year. Healthcare organizations face similar scrutiny from auditors. The reason is simple. Change management is...
by Claudel Jean-Louis | Oct 21, 2026 | Uncategorized
Most budgets start from last year’s number. The ones that hold up through June start from five questions. Most organizations set next year’s technology budget sometime between October and December. And most of those budgets start the same way: last year’s number,...
by Claudel Jean-Louis | Oct 15, 2026 | Uncategorized
Most technology projects do not fail loudly. They stall. The status report stays yellow for months. The go live date moves, then moves again. Meetings keep happening, but nobody can say with confidence when the work will be done or what it will cost to finish. By the...